Privacy Policy

Solola AI - Language Learning Application

Last Updated: December 11, 2025

1. Introduction

Welcome to Solola AI ("we," "our," or "the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. By using Solola AI, you agree to the collection and use of information in accordance with this policy.

Solola AI is an AI-powered language learning application that helps users learn languages through interactive conversations, voice practice, AI tutoring, roleplay scenarios, and various educational activities.

2. Information We Collect

2.1 Personal Information

When you create an account and use our services, we may collect:

Account Information: Name, email address, profile picture, user ID
Authentication Data: Login credentials, authentication tokens
Profile Data: Language preferences, learning level, target languages, learning goals
Social Authentication: If you sign in using Google, Apple, or Facebook, we receive basic profile information from these providers

2.2 Usage and Activity Data

Learning Progress: Lesson completion, practice activity results, quiz scores, achievements
Voice Recordings: Audio recordings of your voice for pronunciation practice and speech recognition
Conversation History: Messages exchanged with AI tutors and chatbots
Session Data: Active learning sessions, time spent learning, session statistics
Practice Data: Roleplay interactions, debate participation, sentence drills, vocabulary practice
Challenge Data: Challenge participation, completion status, expiration dates
Transaction Records: Purchase history, subscription plans, in-app purchases, minute packs

2.3 Device and Technical Information

Device Information: Device type, operating system version, device identifiers
App Usage Analytics: Features used, app performance data, crash reports
Network Information: IP address, connection type
Notification Tokens: Firebase Cloud Messaging tokens for push notifications

2.4 Health and Wellness Data (Optional)

Meditation Progress: Meditation session completion, duration, dates
Health Tracking: Optional health-related data you choose to log

3. Permissions Required

Our app requires the following permissions to function properly. We only request permissions that are necessary for the app's core functionality:

🌐 INTERNET Permission

Purpose: Essential for connecting to our servers, Firebase services, AI language models, and syncing your learning progress across devices.

Data Access: Enables communication with backend services, real-time database updates, and cloud storage.

User Control: This permission is always granted for apps requiring network connectivity.

🎤 RECORD_AUDIO Permission

Purpose: Used for:

Voice-based language practice and pronunciation assessment
Speech-to-text conversion for interactive conversations
AI tutor voice interactions
Recording your pronunciation for comparison with native speakers

Data Access: Captures audio input from your device microphone only when you actively use voice features.

User Control: You must explicitly grant this permission. You can deny it and still use the app with limited functionality (text-only mode).

Data Storage: Voice recordings are temporarily processed and may be stored in Firebase Storage for your learning history. You can delete your recordings at any time.

📷 CAMERA Permission

Purpose: Used for:

Photo-based quiz activities where you identify objects in real-world images
Visual learning exercises
Profile picture upload
AR-based learning features (future functionality)

Data Access: Accesses your device camera only when you use photo quiz or camera-based features.

User Control: You must explicitly grant this permission. The app will function normally without it if you skip photo-based activities.

Data Storage: Photos are only used within the app context and are not automatically uploaded unless you explicitly choose to save or share them.

🔔 POST_NOTIFICATIONS Permission (Android 13+)

Purpose: Used for:

Daily learning reminders and practice notifications
Achievement and milestone notifications
Lesson completion reminders
Subscription and payment notifications
Admin notifications and important updates

Data Access: Allows the app to display notifications on your device.

User Control: You can grant or deny this permission. You can also disable specific notification types in the app settings.

⏰ SCHEDULE_EXACT_ALARM & USE_EXACT_ALARM Permissions

Purpose: Enables precise scheduling of learning reminders and notifications at exact times you specify.

Data Access: Allows scheduling of alarms for reminders even when the app is closed.

User Control: These permissions ensure your reminders fire at the exact time you set them.

🔄 RECEIVE_BOOT_COMPLETED Permission

Purpose: Reschedules your learning reminders and notifications after device restart.

Data Access: Allows the app to restart notification services when your device boots up.

User Control: Ensures you don't miss reminders after restarting your device.

⚡ WAKE_LOCK Permission

Purpose: Keeps the device awake during active learning sessions, meditation exercises, or long lessons.

Data Access: Prevents the screen from dimming during important activities.

User Control: This improves user experience during continuous learning sessions.

4. Features and Data Usage

Here's how each feature of Solola AI uses your data:

💬 AI Tutor & Chatbot Conversations

Data Collected: Conversation messages, timestamps, user queries, AI responses, conversation context

Purpose: To provide personalized AI-powered language tutoring and maintain conversation context

Third-Party Services: Uses AI language models (OpenAI, Google AI, or similar) to generate responses

Retention: Conversation history is stored in Firebase Firestore for your reference and learning progress tracking

🎭 Roleplay Scenarios

Data Collected: Roleplay dialogue, chosen scenarios, performance metrics, completion status

Purpose: To create immersive language learning experiences through contextual conversations

Storage: Roleplay data is stored to track your progress and suggest appropriate difficulty levels

🗣️ Voice & Speech Recognition

Data Collected: Voice recordings, pronunciation scores, speech-to-text transcriptions

Purpose: To assess pronunciation, provide feedback, and enable voice-based interactions

Third-Party Services: May use Google Cloud Speech-to-Text API for voice recognition

Processing: Audio is processed both on-device and in the cloud for accuracy

Storage: Voice logs are stored in Firebase with associated user ID for learning history

📚 Lessons & Learning Modules

Data Collected: Lesson completion status, time spent, quiz scores, selected language levels

Purpose: To track your learning progress and personalize content recommendations

Storage: Progress data is synchronized across devices via Firebase Firestore

📝 Grammar, Vocabulary & Sentence Drills

Data Collected: Exercise results, correct/incorrect answers, completion times, practice frequency

Purpose: To adapt difficulty levels and identify areas needing improvement

Analytics: Performance data helps us improve content and exercise quality

📸 Photo Quiz Activities

Data Collected: Quiz responses, photo metadata (if applicable), completion status

Purpose: To provide visual learning experiences and vocabulary reinforcement

Camera Usage: Only when you choose to take a photo for an activity

🏆 Challenges & Achievements

Data Collected: Challenge participation, completion dates, expiration times, earned achievements

Purpose: To gamify learning and encourage consistent practice

Storage: Challenge data is stored to maintain leaderboards and progress tracking

💳 Subscriptions & In-App Purchases

Data Collected: Transaction IDs, purchase dates, subscription plans, payment status, minute pack purchases

Purpose: To manage your subscription, process payments, and provide purchased content

Third-Party Services: Google Play Billing, Apple App Store (payment processing is handled by them)

Storage: Transaction records are stored for billing history and support purposes

Note: We do NOT store credit card information - payments are processed by Google/Apple

📱 Push Notifications

Data Collected: Firebase Cloud Messaging tokens, notification preferences, delivery status

Purpose: To send learning reminders, achievements, and important updates

Third-Party Services: Firebase Cloud Messaging

User Control: You can disable notifications in app settings or device settings

📊 Analytics & Performance Monitoring

Data Collected: App usage patterns, feature engagement, crash reports, performance metrics

Purpose: To improve app stability, optimize features, and understand user behavior

Third-Party Services: Firebase Analytics, Firebase Crashlytics

Data Type: Aggregated and anonymized analytics data

🧘 Meditation & Wellness Features

Data Collected: Meditation session duration, completion dates, wellness check-ins

Purpose: To track your wellness journey and provide mindfulness support

Privacy: All wellness data is private and not shared with third parties

📢 Advertising (Google AdMob)

Data Collected: Advertising ID, device information, ad interaction data

Purpose: To display relevant advertisements and support the free version of the app

Third-Party Services: Google AdMob

User Control: You can opt out of personalized ads in your device settings or upgrade to premium

Note: AdMob may collect additional data per Google's privacy policy

5. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide and maintain our language learning services
Personalization: To customize your learning experience based on your level, progress, and preferences
AI Processing: To power AI tutors, chatbots, and personalized recommendations
Progress Tracking: To monitor your learning journey and provide insights
Authentication: To verify your identity and secure your account
Communication: To send you notifications, reminders, and important updates
Payment Processing: To process subscriptions and in-app purchases
Analytics: To understand app usage and improve features
Customer Support: To respond to your inquiries and provide assistance
Legal Compliance: To comply with legal obligations and enforce our terms
App Improvement: To develop new features and enhance existing ones

6. Third-Party Services & Data Sharing

We use the following third-party services that may collect, process, or store your data:

6.1 Firebase (Google)

Services Used: Firebase Authentication, Cloud Firestore, Firebase Storage, Firebase Analytics, Firebase Messaging, Firebase Crashlytics
Purpose: Backend infrastructure, user authentication, database, analytics, notifications
Data Shared: User profile, learning data, voice recordings, analytics data
Privacy Policy: Firebase Privacy

6.2 Google Cloud Services

Services Used: Google Cloud Speech-to-Text, Google APIs
Purpose: Voice recognition and speech processing
Data Shared: Voice recordings for transcription

6.3 Google Sign-In

Purpose: Third-party authentication
Data Shared: Basic profile information (name, email, profile picture)
Privacy Policy: Google Privacy Policy

6.4 Sign in with Apple

Purpose: Third-party authentication for iOS users
Data Shared: User ID, email (optional), name (optional)
Privacy Policy: Apple Privacy Policy

6.5 Facebook Authentication

Purpose: Third-party authentication
Data Shared: Basic profile information from Facebook
Privacy Policy: Facebook Privacy Policy

6.6 Google AdMob

Purpose: Displaying advertisements
Data Shared: Advertising ID, device info, ad interaction data
Privacy Policy: Google AdMob Privacy

6.7 AI Language Models

Services: OpenAI, Google AI, or other AI providers
Purpose: Powering AI tutors and chatbot conversations
Data Shared: Conversation messages, user queries
Note: We anonymize data where possible before sending to AI services

Important: We do NOT sell your personal information to third parties. Data sharing with third-party services is limited to what is necessary for app functionality.

7. Data Storage and Security

7.1 Where We Store Your Data

Cloud Storage: Firebase Cloud Firestore and Firebase Storage (Google Cloud infrastructure)
Data Location: Data is stored on Google Cloud servers, which may be located in various regions
Local Storage: Some data is cached locally on your device for offline functionality

7.2 Security Measures

Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
Authentication: Secure Firebase Authentication with token-based access
Access Control: Firestore security rules restrict data access to authorized users
Regular Audits: We regularly review and update our security practices
Secure APIs: All API communications use secure protocols

7.3 Data Retention

Active Accounts: We retain your data as long as your account is active
Inactive Accounts: Data may be retained for up to 2 years after account inactivity
Voice Recordings: Stored for the duration of your account unless you delete them
Analytics Data: Aggregated analytics may be retained indefinitely for improvement purposes
Transaction Records: Retained for 7 years for legal and accounting purposes
Deleted Accounts: Personal data is deleted within 30 days of account deletion request

8. Your Privacy Rights

You have the following rights regarding your personal data:

8.1 Access and Portability

Right to access your personal data
Right to receive a copy of your data in a portable format
You can export your learning progress and data from the app

8.2 Correction and Updates

Right to update or correct your personal information
You can edit your profile, preferences, and settings at any time

8.3 Deletion

Right to request deletion of your personal data
You can delete your account from the app settings
Voice recordings can be deleted individually or in bulk
Note: Some data may be retained for legal compliance (e.g., transaction records)

8.4 Opt-Out Rights

Opt out of push notifications (in app settings or device settings)
Opt out of personalized advertising (device settings)
Opt out of analytics tracking (contact us)
Revoke camera and microphone permissions (device settings)

8.5 Data Processing Objection

Right to object to certain data processing activities
Contact us to exercise this right

To Exercise Your Rights: Contact us at privacy@solola.ai or use the in-app settings.

9. Children's Privacy

Solola AI may be used by children under the age of 13 under parental supervision. We are committed to protecting children's privacy in compliance with the Children's Online Privacy Protection Act (COPPA).

Parental Consent: We require verifiable parental consent before collecting personal information from children under 13
Limited Collection: We collect only the minimum information necessary for the app to function
No Marketing: We do not market to or target advertisements at children
Parental Rights: Parents can review, delete, or request that we stop collecting their child's information
Educational Purpose: Our app is designed for educational purposes

For Parents: If you believe your child has provided personal information without your consent, please contact us immediately at privacy@solola.ai.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally:

We rely on Google Cloud's global infrastructure (Firebase)
We ensure adequate safeguards are in place
We comply with GDPR for European users
We comply with applicable data transfer regulations

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: What personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (Note: We do NOT sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@solola.ai

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing: We process data based on consent, contract performance, and legitimate interests
Right to Withdraw Consent: You can withdraw consent at any time
Right to Restriction: Request restriction of processing
Right to Data Portability: Receive your data in a structured format
Right to Lodge a Complaint: File a complaint with your local data protection authority

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for:

Authentication: Keeping you logged in
Preferences: Remembering your settings
Analytics: Understanding app usage (Firebase Analytics)
Advertising: Delivering relevant ads (AdMob)

You can control cookies through your device settings, but this may affect app functionality.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

We will update the "Last Updated" date at the top of this policy
We will notify you through the app or via email for significant changes
Continued use of the app after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically

15. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

Notify affected users within 72 hours of discovering the breach
Inform you of what data was affected
Describe the steps we are taking to address the breach
Provide guidance on how to protect yourself
Report the breach to relevant authorities as required by law

16. Your Consent

By using Solola AI, you consent to:

The collection and use of information as described in this Privacy Policy
The processing of your data by third-party services mentioned herein
The use of cookies and tracking technologies
International data transfers as necessary for service provision

You can withdraw your consent at any time by deleting your account or contacting us.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@solola.ai
Support: support@solola.ai
App Name: Solola AI
Developer: Solola AI Team
Package ID: com.solola.ai

We will respond to your inquiry within 30 days. For urgent matters, please mark your email as "Urgent Privacy Request."

18. Summary of Key Points

We collect personal information, usage data, and device information to provide language learning services
We use permissions (microphone, camera, notifications) only for specific features
Your data is stored securely using Firebase and encrypted in transit and at rest
We use third-party services (Firebase, Google, AdMob, AI providers) to deliver our services
We do NOT sell your personal information
You have rights to access, correct, delete, and export your data
You can opt out of notifications, personalized ads, and revoke permissions
We comply with GDPR, CCPA, and COPPA regulations
Contact us at privacy@solola.ai for any privacy-related questions